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Who is responsible for keeping the roads hazard-free?

Local highway authorities – normally county, district or unitary councils – have a duty to keep the highway in good repair, and to repair any hazards or defects when they occur.

Members of the public can report defects and hazards to the highway authority, who will then make the necessary repairs. Each authority has a different timescale according to the danger a particular hazard poses, so it is important to be accurate when reporting road defects.